June 1, 2009
It's been a crazy year, as you all know. The economy has taken several hits in the last eight months, and it seems that nobody really knows what to expect for the next several months. The hospitality industry has had its share of project cancellations and postponements, but luckily the pipeline was pretty full. It may be hard to admit, but compared to many industries today, hospitality projects have hung in there. The million dollar question is; what's going to happen now?
The ISHP member's meeting was held at HD in Las Vegas last Thursday, and we had good representation considering the economy and the travel restrictions placed by many of our companies. We had also invited, through HD, others outside of our membership to attend the meeting. We had 52 RSVP's, which indicates to me that opportunities exist for a substantial increase in our membership. John Fulton was elected president, and Michael Shapiro was added to the board as membership director. David Shulman, after many years of extraordinary service on the board, has finally become a civilian again. He and Neil Locke will still be the driving force behind the Hollywood Heart event in Miami, and their work on behalf of this very deserving charity is the yearly crown jewel of ISHP. The event will be somewhat scaled down this year due to the economy, but we need as many of you as possible to attend. An e-mail will soon be coming from our new board outlining the new venue.
Thursday afternoon ISHP hosted a fun event. It was either called "Not Quite What I Had Planned", or "Designers Are From Venus, Purchasers Are From Mars"....I'm not sure which. It was a light hearted look into the inner workings of our industry, and a study on collaboration. It was a lot of fun, and well attended.
The ISHP Town Hall Roundtable was held Friday, and was very well received. The 2009 ISHP Town Hall Survey results are posted on our website. Take a look. You contributed to these statistics.
We had hoped to have Shawn Ford of Lodging Econometrics talk to us about the industry at our meeting. Unfortunately, there was a scheduling conflict, but I was treated to a personal 30 minute discussion with Shawn on Friday. His message for those of us who purchase FF&E and OS&E for hotels was very uplifting. The mid-tier and limited service segments of our industry, especially, offer great opportunities for the next several months. I've enclosed a brief power point presentation prepared by Shawn, and it shows a pipeline that is pretty full, with significant activity through 2010. Five bullet points given in this report offer a focused snapshot of our industry:
1. "If you can sell to hotels that are currently under construction, 2009 and 2010 can be great years."
2. "Many large projects got underway before financing problems struck."
3. "Large projects that did not break ground are likely to idle until market conditions change."
4. "Small and Mid-scale projects can still migrate through the pipeline".
5. "Call on your customers who have portfolios. They will need you soon."
All in all, that's not a bad prognosis. There's business to be gotten, and all you have to do is go out and get it! Another thing Shawn mentioned that's encouraging, is that, as the new build volume decreases, he believes renovations will increase significantly. We can live with this.
I want to thank you all for allowing me to serve as your president for the last two years. It was an honor, and I made a lot of new friends. John Fulton will be an inspiring and ultra-competent leader (he's already drafted me to do some work on standardized specifications). Push forward, heads up, and success to you all.
Past President, ISHP
Carver & Associates
May 14, 2007
LAS VEGAS- The international Society Of Hospitality Purchurers (ISHP) named their board or directors today during the HD Expo & Conference at the Sands Convention Center here.
Larry Carver, president, Carver and Associates was appointed president of ISHP and John Fulton, vp, design and purchasing
John Q. Hammons Hotels and Resorts was named executive vice president.
Other appointments include:
Davd Shulman, principle, Project Dynamics, immediate past president
Mitchell Parker, partner, The Parker Company, membership
Russel Haber, Royal Oak Purchasing, treasurer
Helen Jorgensen, director of purchasing, design & construction, Hosts Hotels & Resorts
Lori Patten, principle, Patten Purchasing
Stacy Silver, vp, ICD Publications and Michelle Finn, publisher, Hospitality Design all named directors at large.
January 10, 2005
ISHP is proud to be affiliated with Gifts in Kind. If your company has product to donate, click on this link to access GIK's donation form. GIK has the ability to arrange for the shipping of the goods from your business to the appropriate charity, making it a smooth and easy transaction.
April 2, 2003
Please mark your calendars for the next ISHP general meeting
that will be held at the Hospitality Design show in Las Vegas.
The meeting will be from 11:00 am until noon on Friday, May
2, in Room 104 in the Sands Convention Center.
New ISHP Board officers will be elected for
the 2003-2005 term. We will also have a panel of guest speakers.
Also attending the meeting will be Barbara Florence and Mark
Korkolis from Gifts In Kind International, the newest ISHP
charity. Barbara and Mark will be at the ISHP booth, # 439,
throughout the show, so please stop by to meet them.
More information on Gifts In Kind and the services
they provide can be found at www.giftsinkind.org.
A sincere thanks to all of you for responding to the Hospitality
Design/ISHP survey. I appreciate your time, and will be reporting
the results of the survey at the Town Hall meeting at HD.
The Town Hall meeting is on Friday, May 2, at 9:00 am, in
Room 202/203 in the Sands Convention Center.
The new ISHP website is up and running! If you
have not already done so, please check out the new site at
This being my last letter as President of the
ISHP, I would like to thank everyone for their contributions
to growing our young organization. We have made a positive
impact to the hospitality industry and influenced thousands
of lives through our community service work with Gifts In
Kind International and Camp Pacific Heartland. The ISHP will
continue to grow and prosper under the superb leadership of
incoming president, Jennifer Ramsey.
Sincerely, Alan Benjamin, ISHP, ISHC
I hope the new year finds you well. The following
is an update on the exciting things happening within the ISHP.
The ISHP Charity Cocktail Party, held at the
IH/M&RS (New York Hotel Show) last November, raised over
$90,000 for Camp Pacific Heartland. A check was presented
to Lisa Cavanaugh, executive director of the camp, at the
ALIS Conference in Los Angeles on January 27th. The 3-year
total that ISHP has raised for Camp Pacific Heartland is now
at $266,700, which has allowed an additional 160 children
that are infected/affected with HIV/AIDS to have a meaningful
and unforgettable summer camp experience. This years
charity cocktail party will be at the Roosevelt Hotel on Friday,
November 7, 2003. Look for more details to be sent later this
Thanks to the hard work of ISHP Board member
John McDonald, the ISHP has a new website. If you notice anything
that needs to be updated, please contact John at email@example.com.
The site will go live to the general public at www.ishp.org
on Monday, March 3, 2003.
Please mark your calendar for the next ISHP
general meeting to be held at the Hospitality Design Show
in Las Vegas, May 1-3, 2003. New officers will be elected
for the 2003-2005 term. As soon as the room and time are set,
I will e-mail the membership.
Best wishes for a prosperous 2003!
Sincerely,Alan Benjamin, ISHP, ISHC
I hope this letter finds you well and in the holiday spirit!
The ISHP has had a productive year of networking, fund raising,
and increasing the level of awareness of the purchasers
role in the hospitality industry.
the most successful accomplishment of the ISHP, since our
inception in 1999, has been our community service and fund
raising work. At last months IH/M&RS (New York Hotel Show),
the 3rd Annual ISHP Charity Cocktail Party to benefit Camp
Pacific Heartland was held Friday evening, November 8, at
the Roosevelt Hotel. This year we had a record attendance
and sold out at 40 vendors. For the vendors and purchasers
alike, this has become a "must attend" event for
the NY Show. I was pleased to hear such positive feedback
from all who attended. Significant relationships were again
established, that will lead to new business for many vendors
and new solutions for the purchasers.
Neil Lockes continual guidance, the ISHP Charity Cocktail
Party raised $84,580 for the Camp! This is an amazing result
for a 2-hour cocktail party. The 3-year total that ISHP has
raised for Camp Pacific Heartland is now at $266,700, which
has allowed an additional 160 children that are infected/affected
with HIV/AIDS to have a meaningful and unforgettable summer
camp experience. We should all feel proud that the ISHP has
touched so many lives in such a meaningful manner.
on the community service side, we initiated our relationship
with Gifts in Kind International, Inc. (GIKI). As outlined
in detail in my September 26, 2002 letter, and the November
7-20, 2002 issue of Hotel Business column, GIKI is the 7th
largest charity in the world. The ISHP is helping in two ways;
with "experienced" FF&E from hotels being renovated,
and from "new" FF&E directly from vendors
production. This program, in its initial year, is already
receiving the FF&E from a renovation of a portfolio of
42 Fairfield Inns (over 5,000 rooms). Shaw Industries, the
first supplier to participate, donated 1,000 yards of carpet
last month. Each ISHP board member will be working with a
leading vendor to grow the product donation program. You can
help too! If you are renovating a hotel, or aware of a vendor
with excess inventory or mis-manufactured product, simply
contact Barbara Florence, Vice President for Donation Development
of GIKI at (703) 299-7570, or e-mail her at firstname.lastname@example.org.
Help ISHP reach its goal of $10 million in product donations
the efforts of Stacy Silver, we were able to have a booth
at the IH/M&RS Show. The booth was successful in increasing
the awareness of the ISHP, and we will be following up on
the leads generated from the booth.
to Michelle Finn, we were able to use a meeting room during
the IH/M&RS to have a general meeting, which about 20
people attended. Please mark your calendar for the next ISHP
general meeting to be held at the HD Show in Las Vegas, May
1-3, 2003. New officers will be elected for the 2003-2005
goals for 2003 include:
The publishing of a specification standards book
for 10 product areas
To increase our membership
To increase our community service results
To increase the industrys awareness of the
role of the purchasing firm
To increase our value to our membership
One of the best benefits of ISHP membership is the ability
to brainstorm and consult with other industry professionals.
We have a tremendous resource of knowledge in the ISHP, in
the product areas of FF&E and OS&E, in the dealer,
agent, and franchise/management business model, and in all
aspects of the hospitality purchasing process.
your new years resolution to get involved. Best wishes
for a wonderful holiday season and a safe and prosperous 2003!
Alan Benjamin, ISHP, ISHC
Sept. 26, 2002
am pleased to announce that we are ready to launch our new
partnership with Gifts in Kind International, the leading
charity in product philanthropy. You'll recall from my previous
letter to you that Susan Corrigan, President of Gifts In Kind,
met with our Board in May to present their program. We have
been working with her and her staff since then to outline
a framework that will permit the hospitality industry and
its vendors to donate excess new inventory, as well as used
FF&E, to thousands of charities around the U.S and abroad.
business benefits of product philanthropy are impressive.
Companies that participate will find tremendous cost savings
from enhanced inventory control; lower warehousing and transportation
costs and elimination of disposal costs, in addition to a
tax benefit of up to twice the value of the donated products.
But I think the best part of this program is the significant
opportunity for our industry to help the neediest here and
around the world.
those of you who have not had a chance to review the Gifts
In Kind website (http://www.giftsinkind.org),
you may be surprised at the scope of their outreach. Their
Building Communities program, which we will be supporting,
is a coordinated effort with charities around the world that
are involved in community revitalization and the provision
of emergency shelter and low-income housing. The FF&E products
that we deal with on a daily basis are sorely needed by these
groups as they reach out to provide suitable shelter and housing
to the homeless, less-advantaged, and those displaced in times
In Kind has an experienced team to orchestrate the logistics
required to pick up donated products in one locale and deliver
them to multiple charities in different cities. Companies
working with them can have the confidence that this sometimes-complex
process will be handled professionally and efficiently, and
at no cost to them.
we are very excited about this new partnership, I want to
assure everyone that it does not diminish our commitment to
Camp Pacific Heartland. We will continue to support this wonderful
camp for children with the money we raise at our annual NY
Hotel Show cocktail party. Our relationship with Gifts in
Kind simply permits us to extend our philanthropic reach by
encouraging the donation of excess and used inventory.
the next few weeks, we will be asking our Board members to
contact their leading vendors and introduce the Gifts in Kind
program to them. Gifts In Kind will be ready to follow up
with all who express interest. If any of you are interested
in learning more about the donation process, please contact
Barbara Florence, Vice President for Donor Development at
703-299-7570 or at email@example.com.
The following is an update on the ISHP since the June 21 letter:
1. Dan Hogan, Publisher of Hotels magazine, has taken on additional
responsibilities at Cahners Publishing. Unfortunately, the
additional time his new position will require will not allow
Dan to continue as Director at Large on the ISHP Board.
Therefore, this is a great opportunity for you to get more
involved in your organization, and we have an immediate opening
for a Director at Large position. If you are interested, or
to learn more about the position, please call me at (303)
530.3885, x101, or e-mail to firstname.lastname@example.org.
I would like to have all inquiries by Friday, August 30, 2002.
2. MARK YOUR CALENDARS!
Mark your calendar now for the 3rd Annual ISHP/Camp Pacific
Heartland Charity Function, Friday, November 8, 2002, from
6-8pm, at a New York City hotel that is TBD. As you know,
this is the premier fund raising even of the ISHP, and in
the last 2 years we have raised over $170,000 for the children
affected/infected with HIV/AIDS. The more leading hospitality
purchasers we have in the room, the more vendors we can invite,
and the more money we can raise for the camp!
Many vendors feel this is "the" event of the NY Hotel Show,
and it is a great kick-off to the IH&MRS. Neil Locke will
be chairing the event, and he can be reached at (630) 285.9085,
3. Also note that we will have an ISHP booth at the NY Show.
If you are attending the show and would like to volunteer
at the booth for two hours, please contact my assistant, Barbara
Fisher, at (303) 530.3885, x114, or email@example.com.
for your help, and I look forward to seeing you in New York.
Very truly yours,
Alan Benjamin, ISHP, ISHC
The following is an update on the ISHP since my April letter.
We had over 40 attendees at our annual HD meeting, May 2 in
Las Vegas. The key points included:
1. Introducing John McDonald as Director at Large on the ISHP
Board. John has left Provisions, a division of Carlson Companies,
and has formed JM Resources.
2. We reviewed the first 10 chapters of our ISHP Approved
Standard FF&E specifications, and are on schedule to publish
these in time for the NY Hotel Show in November. The following
are the product areas and their chairperson. Please contact
them if you can help with a particular area:
a) Carpet and Pad - Diane Cudworth
are very excited at this opportunity to improve the communication,
accuracy and information flow between the interior design,
purchasing, and vendor communities.
b) TV's - Stacy Silver
c) Wallcovering - Neil Locke
d) Casegoods - Neil Locke
e) Seating - Michelle Finn
f) Artwork - Ann Kline
g) Lighting - Jennifer Ramsey
h) Beds - John McDonald
i) Window treatments - Dave Shulman
j) Bed treatments - Dan Hogan
3. Susan Corrigan, President of Gifts in Kind International
presented her first capabilities in terms of a Strategic Alliance
with ISHP in providing a channel of distribution for donating
both new and used FF&E to the leading charities. Please check
out their website, http://www.giftsinkind.org
to learn more about their organization.
I will be working with Suzy Tichner, of Gifts In Kind, over
the next 6 weeks to put the program together, and will launch
the program via e-mail to all our members. In addition to
our Camp Pacific Heartland charity, this will provide all
ISHP members with another great way to give back to our communities.
4. We will be switching the ISHP columns from Hotel Motel
Management to Hotel Business. Look for the first column in
the September 7 issue of Hotel Business.
We need your involvement! So far only the ISHP Board has written
columns. Writing a column is a great way to get involved,
and you are all dealing with issues every day that can be
of assistance to the purchasing world as a whole. Please e-mail
me your ideas and we will work with the Hotel Business editorial
staff to get you published.
5. Camp Pacific Heartland (NY Hotel Show)
Once again, ISHP will be hosting our NY Hotel Show charity
cocktail party benefiting Camp Pacific Heartland. Neil Locke
will be chairing this event. Mark you calendars now for Friday,
November 8, from 6-8pm. Location TBD.
We have raised over $170,000 for Camp Pacific Heartland and
we expect this years vent to be another fantastic evening
for networking with a cause. The more ISHP members we have
attending, the more vendors we can invite, and the more money
we will raise for the children of Camp Pacific Heartland.
6. Thanks to the efforts of Stacy Silver, we will have an
ISHP booth at the NY Hotel Show, November 9-12. Barbara Fisher,
my assistant, will be contacting members to sign up to staff
the booth for a two-hour shift.
Goals for the booth are:
a. Increase the awareness of the ISHP and purchaser's role
b. Drive membership in ISHP
c. Drive awareness (and donations) to Camp Pacific Heartland
and Gifts in Kind programs
d. Sell the ISHP specification book
Alan Benjamin, ISHP, ISHC
Welcome to the second quarter of 2002. I hope this part of the
year marks a noticeable and pronounced movement of hotel owners
reinstating capital expenditures. Since my last letter in January,
the following is an update on the ISHP.
1. HD 2002, May 2-4, 2002
I hope to see all of you at the ISHP annual meeting, Thursday,
May 2, 2002, 11:30am-1:30pm (includes lunch). The meeting will
be in the same building as the HD Show, the Sands Convention
Center, room 203.
2. John McDonald joins the ISHP Board
We are thrilled to have John McDonald, Executive Director of
Business Development for ProVisions, join our board. John has
over 20 years of experience in FF&E, OS&E, and F&B. ProVisions
is owned by Carlson Companies and John has been responsible
for the Regent, Radisson, and Country Inn and Suites programs.
3. ISHP Approved Standard Specifications
We have partnered with Hospitality Design Magazine to publish
ISHP standard specifications by November 2002 (the NY Hotel
Show) for the following 10 product areas. We will discuss this
at the annual meeting next month.
Carpet and pad
i) Window treatment
j) Bed treatments
4. Hotel and Motel Management Columns
We still have 2 openings for columns this year. Get your picture
in the magazine and share your expertise with the industry!
If you want to write a column, but are stuck on a topic, call
me and we can brainstorm. Available dates are:
7 issue, August 15 deadline
December 9 issue, October 15 deadline
5. Hospitality Vendor Foundation
We are currently working on a strategic alliance with an international,
well-established charity. By HD 2002, I hope to announce a major
ISHP charitable initiative that we can all participate in together.
6. New Ideas
The ISHP is here for you, to serve you, the hospitality purchasing
professional. Take advantage of the knowledge, experience, and
expertise of your peers. Have a question, concern, or facing
a situation with a client, vendor, or owner you have not faced
before? Use the ISHP to bounce ideas off of your peers. Also,
the board is open to any and all suggestions of topics you would
Let us know!
See you in Las VegasŪ
Alan Benjamin, ISHP, ISHC
Thank you for attending the ISHP Camp Pacific Heartland Charity
event on Friday, November 6.
Thanks to you, we raised $71,250.00, which brings the total
amount ISHP has raised for Camp Pacific Heartland to over $170,000.00.
All of us at ISHP appreciate your participation and support
of the industry. Especially during these uncertain economic
times, your leadership is noted and appreciated by the entire
ISHP membership and the hospitality community. The children
of Camp Pacific Heartland will directly benefit from your generosity
To reserve your space for next year's event, please contact
Neil Locke at firstname.lastname@example.org,
or (630) 285-9085, ext. 27.
Very truly yours,
Alan Benjamin President, ISHP
Colleagues and Friends,
is certainly not the letter I wanted to write as my (supposed
to be monthly) letter as the President of ISHP.
The horrific and unprecedented events inflicted on our country
two weeks ago today have not only hurt all of America, it
has especially hurt the travel and tourism industry.
I have seen single digit occupancies in major NYC hotels,
and know of some properties which have closed off sections
of rooms. As the events are unprecedented (REVPAR and
occupancy comparisons from the Gulf War of 1991 do not apply),
we do not know how long or how deep the decline will be.
But we also do not know how fast or steep the rebound will
be. We all have to remember it is called a business
cycle, not a business decline, and the world today changes
very, very quickly. We should all do our best not to
over react in either direction. We are all hoping for
a speedy recovery to all aspects of our industry, and I encourage
all of us to be an optimist.
is a time that we as an industry need to be strong and unified.
We need to mourn the still uncounted victims of the attacks,
and feel for their families and loved ones. But we also
need to get back to business. Everyday that we do not,
as Mayor Guliani says, "go back to your daily routines,"
the terrorists have, in some way, won. We cannot let
this happen, especially us, those in the hospitality business.
Go see a client. Go see a vendor.
have received calls about the NY Hotel Show. Yes, it
is still on, and I encourage ALL of you to attend, and attend
for four days. Support the industry that supports us.
I have received calls to see if our Camp Pacific Heartland
Charity Benefit is still on. Yes, it is. It is
at The Millennium Broadway in Times Square, not at The Millennium
near> the World Trade Center. Children are still being affected
by HIV/AIDS every day, and Camp Pacific Heartland provides
them an incredible and beautiful experience. Those children
still need our money, and last year we gave them $100,000.00.
This year, our goal is $125,000.00. You can make this happen
by attending the event and giving the vendors who support
us another reason to write the $2,500.00 check and attend.
We can bring a little bright spot to NYC in early November.
terms of regular ISHP business, we have added a Vinyl Wall
covering Handbook to the web page, next to the existing linen
and fabric guides. The board is working on a statement
of ethics and definition of fiduciary duty to be published
so that we, the leaders of the Hospitality Purchasing profession,
can take an important stand on ethics and integrity.
Ann Kline is working on a business plan for the Hospitality
Vendor Foundation; and we are working on developing the standardized
specification format that will bring efficiency to our industry.
we will not have a General Meeting at the NY Hotel Show this
> year, (we will have one at HD 2002 next May) please attend
our charity event Friday night, November 9, 2001, from 6:00
to 8:30 pm. The children of Camp Pacific Heartland are
all hope for a victorious America in its War on Terrorism,
a fast economic recovery, and full hotels.
Benjamin, ISHP, ISHC